Refund Policy

This Refund Policy outlines the payment structure and refund terms for services provided by Crevix.

 

1. Payment Structure

Crevix follows a structured milestone-based payment system:

• 20% advance payment before project initiation

• 40% payment after signing NDA and required project documents

• 40% payment upon project delivery

All project costs are discussed and agreed upon before starting the project.

Additional work, revisions beyond the agreed scope, or rework requests may incur separate charges.

For specific requirements, services may also be offered on an hourly basis.

 

2. No Refund Policy

All payments made to Crevix are non-refundable.

Once a payment is processed and work has commenced, refunds will not be issued under any circumstances.

 

3. Project Abandonment / Client Inactivity

If the client becomes unresponsive, inactive, or fails to communicate for a period of 60 consecutive days, the project will be considered abandoned.

In such cases:

• Crevix will not be liable to continue the project.

• No refund will be issued.

• Project reactivation may require additional charges.

 

4. Scope Changes & Rework

Any additional changes beyond the agreed project scope may require additional payment. Rework rates may vary depending on complexity and time involved.

 

5. Service Availability

Crevix reserves the right to decline or discontinue a project if payment terms are not fulfilled or if project terms are violated.

 

6. Contact Information

For questions regarding payments or refund policies:

Email: crevix.co@gmail.com
Phone: +91 8210652122
Website: https://www.crevix.co.in